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Workforce Management Vendors
March 2006
ac2
Solutions, Inc.
www.ac2solutions.com
Provides
forecasting and agent scheduling technologies.
Calabrio
Inc.
www.calabrio.com
Provides
workforce and performance management software.
Envision
www.envisioninc.com
Provides
workforce management.
Professional
Resource Management, Inc.
www.prminc.com
Agent
Power software projects call volume and agent needs and develops agent
schedules.
XLScheduler
www.xlscheduler.com
Workforce
management solution that determines target number of agents and produces
schedule based on skills and availability.
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