Workforce Management Vendors
March 2006

ac2 Solutions, Inc.

www.ac2solutions.com

Provides forecasting and agent scheduling technologies.

Calabrio Inc.

www.calabrio.com

Provides workforce and performance management software.

Envision

www.envisioninc.com

Provides workforce management.

IEX

www.iex.com

Provides workforce management software for call centers

Left Bank Solutions, Inc.
www.leftbanksolutions.com

Provides workforce optimization solutions for small and medium sized contact centers.

Professional Resource Management, Inc.

www.prminc.com

Agent Power software projects call volume and agent needs and develops agent schedules.

XLScheduler

www.xlscheduler.com

Workforce management solution that determines target number of agents and produces schedule based on skills and availability.