Connections Magazine, your telesevices and outsourcing call center information magazine.

Contents:

  Home

  Vendors

  Articles

  Subscribe

  Advertise

  News

  Resources

  Search

  About Us

 

Services:

  News Feed and Info

  Podcasts

  Outsource Call Center Listing

  Answering Service Listing

  Call Center Locator Sites

  Great Domain Name Sale

 

Quick Links:

  Coming Events

  Area Code Info

  Call Center Glossary

  Editorial Calendar

  White Papers

  Submit Content

  Call Recording Info

 

 

 

Mind Your Business

By Steve Michaels

May 2010

Q: I am in the process of purchasing some teleservice accounts billed on a twenty-eight-day billing schedule.  The seller wants to go back thirteen billing cycles, or one year, to average out the monthly billing, but I only want to go back four months since he has lost some accounts and the monthly average will be lower.  Can you shed some light on how to resolve this?

A: This comes up frequently with more and more services going to a twenty-eight-day billing schedule.  The seller is trying to get as much for his business as possible using a higher billing average, while you are trying to base the offer on what the billing is right now - not one year ago.  To get the average monthly billing, consider that $10,000 billed every twenty-eight days, thirteen times a year, results in $130,000 in annual billing.  Divide that by twelve months in a year, and the result is $10,833 per month. 

To determine a purchase price based on the average of four billing cycles on a twenty-eight-day billing schedule, use thirteen times the average of the last four billings, which in this case would be $10,000 x 13 = $130,000.  Divide that by twelve to get $10,833.

However, if the billing has gone down to an average of $9,500 for the past four months, then it would look like this: 13 x $9,500 average per billing for the past four billing cycles = $123,500 per year, divided by 12 = $10,291 billing per month. 

Using this methodology, the purchase price is then determined by applying the agreed upon as the multiple.  It's simple, but it works!

Steve Michaels is a business broker with TAS Marketing; he can be contacted for questions at 800-369-6126 or tas@tasmarketing.com.

Return to the List of Articles || Go to the Directory of All Articles

[Home]      [Vendors]      [Articles]     [Subscribe]     [Advertise]      [News]      [Resources]      [Search]      [About Us]

Serving the Call Center / Contact Center Industry and Teleservice Companies Worldwide

616-284-1305, connect@ConnectionsMagazine.com; © 2001-2012 Peter DeHaan Publishing, Inc.