About the Editor, Peter DeHaan

Peter DeHaan, the editor-in-chief of Connections Magazine, has 30 years of writing and call center related experience.

His work experience includes serving as President for a multi-location call center and telephone answering service, working in several positions for a call center equipment manufacturer and software developer, and providing call center consultancy before purchasing Connections Magazine from its founder, Steve Michaels, in September 2001.  Given this diverse background, his "From the Publisher" column in each issue is a popular and anticipated piece.

Peter published his first article in 1983, entitled "All About Pagers," in the now defunct magazine, Radio Electronics.  Ironically, his second article "Computers Track Down Intermodulation Interference"; was published a year later in Mobile Radio Technology magazine as he labored through his college freshman writing class.  It would be his only college writing course; he persevered and earned an A.

From that, a passionate and prolific writer was born.  Over the years, he has written over one hundred articles for many publications.  In addition to his "From the Publisher" column in Connections Magazine, he also blogs at "The Musings of Peter DeHaan" and has more articles posted on the website, Article Weekly.