Connections Magazine, your telesevices and outsourcing call center information magazine.

 


Connections Magazine:

Feature coverage:

Pitfalls of Political Calling: The Challenges and the Myths

Connections Magazine

Also in this issue:

Turning Green

Charging a Holiday Fee

The Secrets of St. Louis

Websites Use Text Chat

Performance Management Part 2

                 ...and more


 

Promote Your Outsourcing Call Center: 
Teleservice Agency / Outsourcing Call Center Listing

 


The mission of Connections Magazine is to be the principal
clearing house of relevant and practical information for the outsourcing call center, teleservice, & phone answering industry.

Contents:

  Home

  Articles

  Vendor Guide

  Subscribe

  Advertise

  Info / Resources

  Search

  Contact Us

  Coming Events

  Area Code Info

 

Services:

  News Feed and Information

  Teleservice Agency Listing

  Locator Sites:

    Find A Teleservice Agency

    Find a Call Center

    Find An Answering Service


Connections Magazine is the premier magazine for the Teleservices Industry, the official magazine of ATSI, and is distributed to qualified readers at Outsourcing Call Centers, Contact Centers, Teleservice Agencies and call centers, Phone Answering Services, Telemessaging Companies, and Telephone Answering Services. Connections Magazine covers all topics related to call centers, including agent hiring, training and retention, sales and marketing, CRM (customer relationship management), case studies, future trends, legal considerations, order-entry, employee issues, and acquisitions. It also includes technical coverage on call center switches, telemessaging systems, VoIP, remote agents, hosted services, voice mail, call recording (voice logging), ISDN, the Internet, unified messaging As such, Connections Magazine is a source for news, information, and whitepapers for call centers, contact centers, teleservice companies, telephone answering services, and telemessaging call centers. This site includes the popular buyers guide, teleservices glossary, area code charts, event listing, and legal consideration for call recording.  Connections Magazine is made possible by our valued advertisers and the support of ATSI, our official association sponsor.


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